Civil transition to CourtSA

What you need to know

1. Key dates for lodgements and processing prior to the commencement of CourtSA in the Civil jurisdiction.

Date Event
Friday 8 May 2020
  • Last day for new lodgements to be paid from customer accounts.
  • Customer account transactions will no longer be available after 5:00pm. If you have any funds in your customer account it is suggested that you use them before this date. Credit card or debt card can only be used after 5:00pm to pay for fees. 
  • Last day for Court Services to accept bulk lodgements (five or more processes).
Thursday 14 May 2020
  • Last day to produce new pre-lodgement notices and lodge new originating claims using Registry Online.

    *Note that Higher Courts transcript can still be requested via Registry Online and so can online adjournments for criminal.

    *Note that any new originating claims lodged prior to 5:00pm using Registry Online will be accessible in CourtSA. Any pre-lodgement notices lodged using Registry Online will not be available in CourtSA and can still be accessed through Registry Online.
Friday 15 May 2020
  • CourtSA will be down for maintenance from 12:00pm. Probate users can only lodge for half a day.
Monday 18 May 2020
  • CourtSA will launch in the Civil jurisdiction.
  • The Uniform Civil Rules 2020 commence.
 

During this time of change there may be longer wait and process times. We thank you for your patience and understanding. 

2. You do not need a separate or new CourtSA account to lodge civil cases

CourtSA currently has the ability to lodge probate cases. Its functionality is being expanded to include civil cases.

If you already have an account, you will be able use it to do everything on CourtSA.

View the Practice Manager Toolkit.

▲ Top  

3. Law Firm accounts now let you invite users to join your account and grant them access to cases your organisation has access to

When CourtSA launched in 2018 there were two types of accounts that could be created, ‘Individual’ and ‘Law Firm’. It was recommended that organisations create a ‘Law Firm’ account and everyone in the organisation use that account (and login details) to access CourtSA.

As part of building the civil functionality for CourtSA work has been done on accounts. When CourtSA is updated as part of the civil release those with Law Firms accounts will be able to create accounts for people in their organisation and invite them to join the Firm Account.

Old Law Firm Account Structure was account administrator. New law firm structure is account administrator overarching members

This means that everyone in the firm will no longer need to use the one account to access CourtSA. Instead, the Law Firm account should only be accessed by the Account Administrator (the person whose name is on the account).

The Account Administrator can:

  • see all the cases lodged and accessible by people who are part of the Law Firm account.
  • Grant someone in the Law Firm account access to a case someone else in the Law Firm account has access to. 
  • View their own draft lodgements. They cannot see the drafts of anyone else in the Law Firm account. 
  • View their own receipts. They cannot see the receipts of anyone else in the Law Firm account.

Members of a Law Firm account can:

  • Lodge and access on their own cases. If they want to lodge or access a case that someone else in the Law Firm account has access to the Account Administrator can grant this. 
  • View their own draft lodgements. They cannot see the drafts of anyone else in the Law Firm account. 
  • View their own receipts. They cannot see the receipts of anyone else in the Law Firm account.

If someone in the organisation wants to lodge or access a case that no-one else in the organisation has access to they will need to request access from the Court.

If you already have a Law Firm account and want to use these features your Account Administrator must: 

  1. Change your Law Firm Account Administrator password so only you can access the account. 
  2. Invite people in your organisation to join your Firm Account. If you invite someone who has a P Code you must invite them using the email address associated with their P Code. 
  3. Grant them access to the cases your Firm Account has access to. 
  4. If they need access to a case no one else in your Firm Account has access to they will need to request access through the Court.

▲ Top  

4. All existing civil cases will be available on CourtSA

However, exactly what documents will be digitised and viewable in cases started before CourtSA launches is to be determined.

Even where a document is not digitised and viewable it will still be listed in CourtSA to show it exists in hard copy.

▲ Top  

5. You can request access to your existing cases before CourtSA launches so they will be available in your account when it does launch


If you would like access to any current civil cases when CourtSA launches your Law Firm Account Administrator can request these from the Court.

To do this Account Administrators must:

  1. Create a ‘Law Firm’ account (if you don’t already have one)
  2. Send an email to request a list of cases your firm is recorded as acting on
  3. Review the list
  4. Send it back to us and identify 
    1. The case name
    2. The action number
    3. Your role on the case (Applicant, Respondent etc)

The Court will make these cases available to the Account Administrator when CourtSA launches in civil.

The Account Administrator can then grant users within your organisation access as required.

If you don’t request access to these cases or would like access to cases after CourtSA launches the Account Administrator or a member of the organisation can request them from the Court.

▲ Top  

6. The Responsible Solicitor on all cases lodged before CourtSA launches will receive CourtSA notifications

The Responsible Solicitor on all existing cases will be migrated to CourtSA. However, to access these cases this person must create a CourtSA account and request access to all these cases. There is no automatic access to cases.

This person will receive CourtSA notifications to the email address associated with their P Code regardless of whether they have a CourtSA account or access to the case.

If you want someone else in your organisation (in addition to the Responsible Solicitor) to receive CourtSA notifications, you must use your own processes.

If you want to replace the Responsible Solicitor with someone else in your organisation you must lodge a Notice of Acting for that person by having. The new Responsible Solicitor will receive notifications and the old Responsible Solicitor will not. To lodge a Notice of Acting that person must request access to the case from the Court. This will generate a Notice of Acting.

If you want to remove the Responsible Solicitor you must lodge of Notice of Cessation of Acting. The old Responsible Solicitor will stop receiving notifications and your organisation’s access to the case will be removed. A Notice of Acting is generated when you request access to a case from the Court.

If you want to be the Responsible Solicitor on an existing case you must request access to the case from the Court. This will generate a Notice of Acting and you will be recorded as the Responsible Solicitor and receive notifications.

▲ Top  

Frequently asked questions

What do I do if I already have a CourtSA ‘Individual’ or ‘Law Firm’ account but want to be part of an organisation’s Law Firm account?

If you have a P Code and have already created a CourtSA account as either an ‘Individual’ or ‘Law Firm’ and want to be part of a Law Firm account.

To be a part of a Law Firm account, you must be invited by the Law Firm Administrator. You do not need to create an account yourself if you would like to join a Law Firm account.

  1. It is recommended that your new firm give you a new email address. An Account Administrator cannot invite you if you already have a CourtSA account and want to use the same email. This is because you cannot register an email more than once in CourtSA.
  2. Update your contact details with the Law Society to make this new email address the one associated with your P Code. This P Code email address is where notifications for cases for which you are the Responsible Solicitor will be sent.
  3. If you have cases in your old CourtSA account that you would like to be able to access in your new account, you must request access to them from the Court. You may still view and do actions on your previous cases from your old CourtSA account as the account has not been deleted. However, any notifications will be sent to the email that is associated with your P Code.

If you don’t have a P Code and have already created a CourtSA account as either an ‘Individual’ or ‘Law Firm’ and want to be part of a Law Firm account:

The Account Administrator can invite you but they must use a different email to the one used to create your existing account.

▲ Top  

What do I do if I created a CourtSA ‘Individual’ account but want to change it to a ‘Law Firm’ account?

It is not possible to deactivate or delete a CourtSA account. If you have created an Individual account’ but want to change it to a ‘Law Firm’ account you must create a new ‘Firm Account’ and stop using your ‘Individual’ account.

If you have used your L or P Code email address to create your ‘Individual’ account you must contact Court Services.

▲ Top  

Who can create a ‘Law Firm’ account?

There are no restrictions on who can create a ‘Law Firm’ account.

They are intended to be used by sole practitioners and any organisation with more than two members.

When you create a ‘Law Firm’ account you are required to provide the name of the Responsible Person in accordance with CourtSA’s terms and conditions as well as an email address. If your organisation has an L Code you must provide the email address associated with this.

If your organisation does not have an L Code you can still create a ‘Law Firm’ account. When you create the account you can provide a non-L Code email address.

However, be aware that the email address you use when you create your Law Firm account becomes important when you or someone in your organisation requests access to a case through the Court.

If you are a lawyer you must provide your P Code as part of your request so you can be recorded as the Responsible Solicitor on the case. The email containing access to the case will be sent to the email address associated with your P Code. If you have used an email address other than your P Code email address you will not be able to access the case.

If you provide an L Code, the email containing access to the case will be sent to the email address associated with your L Code. If you have used an email address other than your L Code email address you will not be able to access the case.

If you do not have a P or L Code you will be asked to provide an email address. This is where the notification containing access to the case and all future notifications will be sent.

If you are a barrister you can create either a ‘Law Firm’ or ‘Individual’ account depending on your needs and preference.

▲ Top  

Who can create an individual account?

There are no restrictions on who can create a ‘Individual’ account.

They are intended to be used by self-represented litigants.

If you are a barrister you can create either a ‘Law Firm’ or ‘Individual’ account depending on your needs and preference.

▲ Top

CourtSA Portal

Blue image with CourtSA and green circle