Yes. If you reset the password while someone else is working in CourtSA, all of their work will potentially be lost. All users of the account should be informed before resetting a password so that their work can be completed or saved. All users should log out after they have finished the task they are working on. Once the password is reset, all users should log in using the new password and continue working as normal. If a user tries to log in to the account using the old password, the account may be locked.​