The Court Volunteer Service provides the vital link between the court and its clients and contributes to the Courts Administration Authority’s ongoing commitment to achieving and maintaining a high level of service to all court users.
Volunteers work to a code of ethics and a duty statement which was developed in consultation with staff and union representatives. There is a wide diversity of backgrounds and age groups but the common bond is a commitment to assist all people who come into contact with the courts system. Meetings are held in Adelaide bi-monthly, and volunteers are encouraged to attend. Guest speakers provide information on court initiatives or on services provided by other agencies. Other training or information sessions are held when necessary, with initial training being provided “on the job”.
The work of volunteers assists the court to function more smoothly by providing help and advice to court users. Volunteers are always available to assist any client of the court, no matter what their role in the court process. They may be a witness, a defendant, a plaintiff, a victim, a lawyer or simply someone wishing to observe proceedings and learn more about the court system.